Ask Dr. Brinkman

‘Communication Training’ Category

Why Do People Act the Way They Do

Wednesday, July 1st, 2015

Dr. Rick Brinkman explains why people act the way they do and what you can do about it, to employees of ITV London, UK at their December Lunch & Learn.

 

The Art of the Apology

Thursday, June 25th, 2015

Polish is the 25th Language of Dealing with People You Can’t Stand

Saturday, November 29th, 2014

I am proud to announce that our book Dealing with People You Can’t Stand, How to Bring Out the Best in People at Their Worst (Brinkman & Kirschner, McGraw-Hill 2004, 2003, 2012) is now in it’s 25th language.

The companion book which we affectionately call “the Cliff Notes” version: 24 Lessons for Managers: Dealing with Difficult People has also come out in Polish.

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Dr. Rick on Patricia Terrel Show: Conscious Communication to Bring Out the Best in People, Part 1

Monday, August 18th, 2014

LISTEN VIA SOUND-CLOUD

SHOW SUMMARY

1.       What is Conscious Communication?
2.       What are the top ten difficult behaviors plus 3?
3.       The behaviors are not “personality typing”
4.       Strategies for specific behaviors. The “Whining” Example
5.       Can we really change someone’s behavior?
6.       The four choices for dealing with the difficult people
7.       Addressed a question involving a condescending boss (Sniper)
8.       Closing remarks about options, zillions of opportunities to practice each day, etc.

How to Deal with “High Maintenance Co-Workers” in Your Law Firm

Wednesday, August 13th, 2014

Listen to this 20 minute podcast where we specifically touch on Know-it-All behavior and how to open people’s mind to the ideas of others.

http://www.blogtalkradio.com/legalmanagementtalk/2014/08/12/how-to-deal-with-high-maintenance-co-workers-in-your-law-firm

The Art of the Apology

Monday, December 16th, 2013

With the help of his two Cats, Neelix and Leela Dr. Rick will show you how to avoid the #1 mistake made when apologizing and a 3 step strategy to have everyone let go of the past and move forward.

Announcing the Online Course: CONSCIOUS-COMMUNICATION-UNIVERSITY

Friday, December 13th, 2013

Announcing the Online Class: Conscious Communication University

Learn how to become a masterful communicator and handle difficult behaviors like, whining, negativity, attacks, tantrums, withdrawal and more.

With entertaining video skits, presentations and interaction you will transform your relationships.

People are enrolled as communication partners, so you get to choose someone for free to take the course with you. Now through the end of the year it is 50% off the two for one price. Coupon Code CCU50

For more info watch the video below and to register please visit: http://rickbrinkman.com/CCU

When People Do Communication Training Together, the Results are Exponential!

Thursday, November 21st, 2013

Dr. Rick Brinkman and his grad assistant Neelix, explain why when people do communication training together, they reinforce each other into positive behaviors and the results are exponential. They also talk about the December training opportunity.  (1 min)