Ask Dr. Brinkman

‘Know-it-Alls’ Category

Why Do People Act the Way They Do

Wednesday, July 1st, 2015

Dr. Rick Brinkman explains why people act the way they do and what you can do about it, to employees of ITV London, UK at their December Lunch & Learn.

 

Polish is the 25th Language of Dealing with People You Can’t Stand

Saturday, November 29th, 2014

I am proud to announce that our book Dealing with People You Can’t Stand, How to Bring Out the Best in People at Their Worst (Brinkman & Kirschner, McGraw-Hill 2004, 2003, 2012) is now in it’s 25th language.

The companion book which we affectionately call “the Cliff Notes” version: 24 Lessons for Managers: Dealing with Difficult People has also come out in Polish.

Polish_DPCS3

 

 

 

 

 

 

 

 

 

 

 

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“Dealing with People You Can’t Stand” book Cited as a Resource in Forbes

Tuesday, September 2nd, 2014

Link to article here

Dr. Rick on Patricia Terrel Show: Conscious Communication to Bring Out the Best in People, Part 1

Monday, August 18th, 2014

LISTEN VIA SOUND-CLOUD

SHOW SUMMARY

1.       What is Conscious Communication?
2.       What are the top ten difficult behaviors plus 3?
3.       The behaviors are not “personality typing”
4.       Strategies for specific behaviors. The “Whining” Example
5.       Can we really change someone’s behavior?
6.       The four choices for dealing with the difficult people
7.       Addressed a question involving a condescending boss (Sniper)
8.       Closing remarks about options, zillions of opportunities to practice each day, etc.

How to Deal with “High Maintenance Co-Workers” in Your Law Firm

Wednesday, August 13th, 2014

Listen to this 20 minute podcast where we specifically touch on Know-it-All behavior and how to open people’s mind to the ideas of others.

http://www.blogtalkradio.com/legalmanagementtalk/2014/08/12/how-to-deal-with-high-maintenance-co-workers-in-your-law-firm