Just as some people bring out your best,
and other people bring out your worst, you can bring out
the best in other people at their worst. It’s a matter
of understanding where they are coming from and what is likely
to work with them. In an energetic, humorous manner, Dr.
Rick message hits home with situations that people
find themselves in every day and empowers them with practical
What you say to people can produce defensiveness or trust,
increase resistance or cooperation, promote conflict or understanding.
Communication is like a phone number, we need all the digits
to get through and we need them in the right order. When
we don't pay attention to our communication and its effects
on people, we often create difficult situations. By becoming
a Conscious Communicator - having the skills and knowing
the specific strategies to handle various problem behaviors
- we empower ourselves to be successful in bringing out the
best in people.
Dealing With People You Can’t Stand delivers:
- Four key areas of focus to solve your people
- Essential skills that prevent conflict and create
harmony in the workplace
- Critical techniques to help you “listen
to understand” why
people act like they do and what you can do to influence
- Building blocks for specific strategies
to change difficult behaviors into complementary ones
Dr. Rick’s most popular program is based on his
best selling book, Dealing with People
You Can’t Stand,
How to Bring Out the Best in People at their Worst (Brinkman & Kirschner, McGraw-Hill, 1994, 2003) and is
available in keynote to full day sessions. A book signing/Meet
the Author offers a special event that compliments the program.
Click here to view "About Dr. Rick".