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DEALING WITH PEOPLE YOU CAN’T STAND

How to Bring Out the Best in People at Their Worst

Just as some people bring out your best, and other people bring out your worst, you can bring out the best in other people at their worst. It’s a matter of understanding where they are coming from and what is likely to work with them. In an energetic, humorous manner, Dr. Rick message hits home with situations that people find themselves in every day and empowers them with practical solutions.

What you say to people can produce defensiveness or trust, increase resistance or cooperation, promote conflict or understanding. Communication is like a phone number, we need all the digits to get through and we need them in the right order. When we don't pay attention to our communication and its effects on people, we often create difficult situations. By becoming a Conscious Communicator - having the skills and knowing the specific strategies to handle various problem behaviors - we empower ourselves to be successful in bringing out the best in people.

Dealing With People You Can’t Stand delivers:

  • Four key areas of focus to solve your people problems
  • Essential skills that prevent conflict and create harmony in the workplace
  • Critical techniques to help you “listen to understand” why people act like they do and what you can do to influence positive communication
  • Building blocks for specific strategies to change difficult behaviors into complementary ones

Dr. Rick’s most popular program is based on his best selling book, Dealing with People You Can’t Stand, How to Bring Out the Best in People at their Worst (Brinkman & Kirschner, McGraw-Hill, 1994, 2003) and is available in keynote to full day sessions. A book signing/Meet the Author offers a special event that compliments the program.

Click here to view "About Dr. Rick".

Love Thy Customer

Cynthia Mollus
Download Information Kit

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Have questions?

To check Dr. Brinkman’s schedule/availability and to discuss fees, please contact:
Rick Brinkman Productions, Inc.

503-635-4145
seminars@rickbrinkman.com

 
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OTHER PROGRAMS TO CONSIDER:
Conscious Communication Secrets - Increasing your Influence, Persuasiveness & Effectiveness
Service Leadership - Inspiring & Delivering Great Service
Love Thy Customer - Create Delight…Prevent Dissatisfaction…Please Your Hardest-to-Please Customers
Preview all of Dr. Rick's Programs

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