 Are difficult people driving you nuts? Now you can take control and quickly begin
learning the essential skills needed to protect you and your team from the effects of
their bad behavior.
The Conscious Communication® ssentials for Teams delivers powerful tools that
quickly teach the essentials of effectively dealing with difficult people. You can complete
the entire program in oneafternoon. Or skip right to the sections that reveal how to
deal with the particular difficult people in your life. You’ll get:
- Conscious Communication® Applied to Dealing with People You Can’t
Stand Training Video Program. In this entertaining DVD, you’ll see live
demonstrations of the top 10 problematic behaviors exhibited by the people
in your life … from chronic complaining to bullying to know-it-alls. You’ll also
see powerful demonstrations of how to employ the techniques that have been
proven effective when dealing with these difficult people.
- Dealing with People You Can’t Stand: The Ultimate Desk Reference.
Ever find yourself at a loss trying to remember the right way to deal with the
difficult people in your life? Dealing with People You Can’t Stand: The Ultimate
Desk Reference summarizes the 10 most problematic behaviors exhibited
by “difficult” people – as well as the specific strategies you should use to defuse
each. You’ll get two concise pages addressing each behavior.
- Dealing with Difficult People: 24 Lessons for Bringing Out the
Best in Everyone Personal Handbook. An excellent companion to the
DVD training program, this handy guide serves as a “Cliff’s Notes” guide
to difficult people. Use to quickly diagnose what’s making the difficult
people be so challenging … and then remind yourself how to best deal
with them. The handbook includes a concise, two-page summary for each
of the top 10 difficult behaviors you’ll encounter at work and elsewhere in
your life.
About Dr. Rick Brinkman
 Dr. Rick Brinkman, one of today’s leading experts in effective communications. Through
his popular books, videos, speeches and seminars, he has taught millions of people
worldwide how to his use innovative and highly effective Conscious Communication ® strategies to deal with difficult people and create more harmonious, productive
relationships. The desk reference was developed in response to requests from Dr. Rick’s
corporate clients and seminar attendees, who wanted a quick-and-easy way to jog their
memory about the powerful strategies taught during his classes.
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